Pinpoint

A workforce of AI agents for social media

Pinpoint handles every comment, DM and mention across your organic, paid and influencer content, around the clock and in your brand's voice.

See how it works at getpinpoint.io

What Pinpoint does

Social accounts at scale generate more inbound than a team can read, let alone answer. Pinpoint runs agents against that stream continuously, across Instagram, Facebook, TikTok and X. They answer what they can and pass the rest to your team.

The agents

Engagement

Replies to and likes positive comments and DMs.

FAQ

Answers product questions and flags the gaps in what it was given.

Moderation

Hides, replies to and handles negativity.

Product discovery

Recommends products people show interest in.

Affiliate

Finds and qualifies potential affiliates.

Data collection

Collects emails and phone numbers, syncs them to your CRM and triggers sequences.

Listening

Listens for topics you define and brings your brand into the conversation.

Sentiment

Scores every interaction in real time and gathers them in one feed.

Escalation

Passes on anything your team needs to see.

Who uses it

Consumer and direct-to-consumer brands, and creator accounts large enough that the comment section needs an owner rather than an afterthought. The work it replaces is the same in both cases: someone reading every reply, deciding which ones matter, and answering them.

Got an email from this address?

Pinpoint sends mail from this domain. To reach a person, or to stop hearing from us, write to adrian@getpinpoint.io and someone will reply.